Our goal is to provide exceptional quality treatment and services to all our clients in a
timely manner. When an appointment is scheduled, a block of our provider’s time has been reserved and set aside for you. As you know, our providers are the best in the business and in high demand, so we want to make sure all of our valued clients have the opportunity to get in to see them.
We understand your time is valuable and so are your commitments. No-shows, late arrivals, and cancellations inconvenience not only our providers but our other clients as well. As such, we ask that you make a commitment to us to keep your appointments in a timely manner as they are scheduled.
Your appointments and well-being are very important to us. We understand that
sometimes, unexpected circumstances can occur, requiring schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24-hour notice. Before scheduled appointment time" after the 24 hour cancelation rule. Any cancellation or
rescheduling made in less then 24 hours before the scheduled appointment time will result in a cancellation fee. With challenging times and the health and safety of our clients the #1 Priority, we will, of course, work with you if you need to cancel for any urgent or health matters.
Please speak with a staff member, as a voicemail or text can’t guarantee that we will receive notice in time to notify another client on our waitlist of availability.
Appointments are scheduled based on the amount of time needed to perform your specific service. In some cases, your tardiness may prevent us from completing the treatment or service without haste. Because we want to deliver the absolute best care,certain procedures may need to be rescheduled depending on your arrival time. Once a client is 15 minutes or more late for their appointment, they will be recorded as a no-show as there will not be enough time to complete their treatment or procedure safely.
We understand things happen. Prepaid treatments and packages are non-refundable 30
days after they are purchased, except as otherwise required by law or provided below. If you are not able to use all or some unrendered, prepaid treatments, credit may be offered toward other Anna Mariya services or products. If a refund for unrendered,prepaid treatments is requested within 30 days of the purchase, a refund to the original payment method may be offered. Unopened products may be exchanged for alternative products within 14 days of purchase.
Rest assured that our experts will provide you with proper pre and post-care advice for the procedure. If you have more questions, please feel free to contact us.
Anna Mariya reserves the right to change the terms, conditions, and notices under which our website and services are offered, including but not limited to the charges associated with the use of our website.
Lip Augmentation | Lip Filler | Nonsurgical Brazilian Butt Augmentation | Non Surgical Face Lift | Sculptra For Face | Botox |